Privacy Policy

Introduction

This Privacy Policy explains how Laluna Enterprise ("we," "us," or "our") collects, uses, and protects information when you visit our website or contact us about our tractors, agricultural machinery, implements, or spare parts.

Information We Collect

We collect information you provide directly to us, such as when you submit our contact form or reach out by phone, WhatsApp, or email to request a quotation. This may include your name, email address, phone number, and any details you share about your equipment needs.

Our website does not include an online store, so we do not collect payment or financial information through it.

How We Use Your Information

We use the information you provide to respond to inquiries, prepare quotations, coordinate delivery, and provide after-sales support. We may also use it to improve our products, services, and website.

How We Share Your Information

We do not sell or rent your personal information. We may share information with service providers who help us operate our business, such as delivery partners, or when required to do so by law.

Third-Party Services

Our website includes links to third-party services such as WhatsApp, Google Maps, and our social media pages. These services have their own privacy policies, and we encourage you to review them. We are not responsible for the practices of third-party websites or services.

Data Security

We take reasonable measures to protect the information you share with us. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

You may contact us at any time to ask what information we hold about you, to request a correction, or to request that we delete it, subject to any legal or business record-keeping requirements.

Children's Privacy

Our website and services are intended for businesses and adults. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

If you have questions about this Privacy Policy, please contact us at Laluna.enterprise@outlook.com or by phone at +233 55 452 4652.